How do I reset my password?

If you need to reset your password please follow the steps below:


  1. Visit
  2. Enter your email address then click on Reset Password.
  3. Check your inbox, spam or junk folders for an email instruction on how to set a ‘new password’.


Once done, we always suggest a few extra measures in case you continue to experience any issues:


For internet with web browsers like Firefox, Safari, Chrome, Opera, etc

Clear your browser's cache and cookies. 

For issues in Android, iOS, Apple TV, Roku, and Amazon Fire TV

Uninstall and reinstall the app

Restart your device and then access the app.


If you have any other questions please feel free to contact our friendly customer support team.


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