Troubleshooting Streaming Issues on your Apple device

When you encounter any issues on your Tennis Channel app using your Apple device (iPhone, iPad, Apple TV), you can perform the following actions to resolve them:

 

  1. Force close the Tennis Channel application.
  2. Restart your device.
  3. Check for updates. 
  4. Uninstall and reinstall the app. 

 

Apple has already prepared step-by-step guides for these recommendations that proved to resolve most app issues. You can view them by visiting Apple's troubleshooting page here.

 

If you have gone through all four actions and the problem occurs, please feel free to submit a request to our friendly Support Team with the following information. We will be happy to help!

 

  1. iPhone/iPad/Apple TV specific device model
  2. iOS/tvOS version
  3. Error message (if applicable)
  4. Screenshot of the error message or issue 
  5. Confirmation if access Tennis Channel Plus or Tennis Channel cable

 

 

 

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