My Amazon Firestick/Fire TV App crashes or won't load. What can I do?

When you encounter issues on your Tennis Channel app, you can perform the following actions to resolve them:

 

  1. Clear the app cache and data.
  2. Uninstall and reinstall the app.
  3. Restart your Fire TV device. Press and hold the Select  and Play/Pause  buttons at the same time, for 10 seconds.

 

These recommendations proved to resolve most app issues.

 

If you have gone through all these actions and the problem occurs, please feel free to submit a request to our friendly Support Team with the following information. We will be happy to help!

 

  1. Specific Amazon device model
  2. Amazon device firmware version
  3. Error message (if applicable)
  4. Screenshot of the error message or issue 
  5. Confirmation if access Tennis Channel Plus or Tennis Channel cable
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