Troubleshooting Streaming Issues on your Android device

When you encounter any issues on your Tennis Channel app using your Android phones, you can perform the following actions to resolve them:

 

1. Restart and check for the app and phone updates.
2. Check for a larger app issue. 

 

Google has already prepared step-by-step guides for these recommendations that proved to resolve most app issues. You can view them by visiting Google's troubleshooting page here.

 

If you have gone through all steps and the problem occurs, please feel free to submit a request to our friendly Support Team with the following information. We will be happy to help!

 

1. Android phone device model
2. Phone OS version
3. Error message (if applicable)
4. Screenshot of the error message or issue 
5. Confirmation if access Tennis Channel Plus or Tennis Channel cable